Privacy Policy: How We Protect Your Information on findedates

1. Introduction and General Provisions

Welcome to findedates. Your privacy is critically important to us. This Privacy Policy document outlines the types of personal information that is received and collected by findedates.com and how it is used. We are committed to safeguarding your personal data and respecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our website and services, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

2. What Data We Collect

To provide you with a personalized and secure dating experience, we collect several types of information:

• Account Information: Name, email address, date of birth, gender, and preferences you provide during registration.
• Profile Data: Photos, biography, interests, lifestyle choices, and other details you add to your public or private profile.
• Communication Data: Messages, likes, and other interactions you send and receive through our platform.
• Technical Data: IP address, browser type, device information, operating system, and pages visited on our site.
• Usage Data: Information about how you interact with our services, including search queries, matches viewed, and features used.
• Payment Information: If you purchase premium features, our payment processors collect billing details. We do not store full credit card numbers on our servers.
• Location Data: Approximate location derived from your IP address or, with your explicit consent, precise location from your mobile device to suggest potential matches nearby.

3. How We Use Your Data

We use your personal data for specific, legitimate purposes to operate and improve our service:

• To create, manage, and secure your user account.
• To facilitate matches and connections between users based on shared interests and preferences.
• To personalize your experience, including showing relevant profiles and content.
• To communicate with you about service updates, security alerts, and promotional offers (you can opt-out of marketing).
• To monitor and analyze usage trends to improve our website's functionality and user interface.
• To prevent, detect, and investigate fraud, security breaches, and potentially prohibited or illegal activities.
• To comply with legal obligations and enforce our Terms of Service.

4. Sharing Data with Third Parties

We do not sell your personal data. We may share information in the following limited circumstances:

• Service Providers: Trusted vendors who assist in operations (hosting, analytics, customer support, payment processing) under strict confidentiality agreements.
• Legal Requirements: If required by law, subpoena, or to protect the rights, property, or safety of findedates, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where user information may be transferred as a business asset.
• Aggregated/Anonymized Data: We may share non-personally identifiable information for research, marketing, or analytics purposes.
• With Your Consent: For any other purpose disclosed to you at the time we collect the information, with your explicit permission.

5. Data Protection and Security

We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit using SSL/TLS protocols.
• Secure storage practices and access controls for our databases.
• Regular security assessments and penetration testing.
• Training for our staff on data protection principles.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but promise to respond promptly to any suspected data breach.

6. Your Rights and Choices

Depending on your location, you have certain rights regarding your personal data:

• Access & Portability: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Restriction/Objection: Object to or restrict certain processing activities.
• Withdraw Consent: Withdraw previously given consent at any time.
• Opt-Out: Opt-out of marketing communications by using the "unsubscribe" link in emails or adjusting your account settings.

To exercise these rights, please contact us using the details in Section 9. We will respond within 30 days and may need to verify your identity for security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

• Essential Cookies: Necessary for the website to function (e.g., login sessions).
• Performance Cookies: Help us understand how visitors interact with our site.
• Functionality Cookies: Remember your preferences (e.g., language, region).
• Advertising Cookies: Used to deliver relevant ads on third-party platforms.

You can control cookie settings through your browser. Disabling essential cookies may affect the functionality of our services. For more details, please see our separate Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date and, where appropriate, through an in-app notification or email. We encourage you to review this page regularly to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]

Postal Address:
Data Protection Officer
findedates Inc.
123 Connection Plaza, Suite 500
San Francisco, CA 94107
United States

For users in the European Union, you have the right to lodge a complaint with your local supervisory authority.